Pizazz-Ware
Add a Splash of Pizzazz to your table
 

Customer Policies

Committed to Customer Service – Pizazz-Ware LLC is committed to providing the best possible shopping experience for you! Normally standard orders will ship within 7 days. And special orders will normally ship in 7 to 14 days.
 
Secure Shopping - Pizazz-Ware.com uses PayPal to ensure an easy and secure ordering environment. All credit card transactions are transmitted via a SECURE SERVER to insure the safe, on-line, exchange of information.

Shipping Policy – We send all customer shipments by FedEx Ground delivery or USPS. Note: We do not ship to P.O. Boxes or APO addresses. Pizazz-ware LLC assumes no liability if carrier delivers your package to your shipping address and you do not receive the package for any reason. If you need priority delivery please contact us with your delivery requirements.

Shipping Charges - Ground delivery shipping charges are based on the total order value as follows: 
$0    - $50         $4.95 
$50   - $100      $7.95
$100 - $200     $10.95 
$200 - $300     $14.95 
$300 +             Contact us for shipping charges

If you require expedited delivery contact us to determine delivery requirements and charges.

Privacy Policy - We respect your right to privacy. Pizazz-Ware LLC will not share any of your personal information that we collect on Pizazz-Ware.com to any outside organization except to the extent necessary to complete your order or respond to your requests.

Local State Sales Tax – Pizazz-Ware LLC is located in Minnesota and we must collect State Sales Tax on purchases made within the state. During checkout, Sales Tax will be added for purchases delivered in the state of Minnesota.

Our Return Policy – If, within 30 days from the ship date, you are not satisfied with the Pizazz-Ware that you purchased from Pizazz-ware.com, we will gladly issue a refund or exchange for the same product. Sorry, but no returns on special orders. All returned merchandise must be sent back in its original container/bag in an unaltered state. The customer is responsible for postage on returned items.

  • Refunds for returned product(s) will be issued within 30 days for the returned product(s) less shipping and handling.
  • Same Product(s) Exchanges for returned product(s) will shipped at no charge to the customer

Instructions for returning your product(s):

1. Send email to returns@pizazz-ware.com with the following information:

  • Your full name and email address.
  • Date of purchase.
  • The product(s) that you wish to return.
  • The reason for the return.
  • Indicate either return for refund or exchange.

2. You will receive a return email authorizing the return with shipping instructions.

3. Carefully repack and ship your product per instructions.
     (Be sure to include a copy of your original invoice.)

Contact Us - You can use the 'Contact Us' navigation button on the left to contact us should you have any questions.