| Customer Policies
Committed to Customer Service –
Pizazz-Ware LLC is committed to providing the best possible shopping
experience for you! Normally standard orders will ship within 7
days. And special orders will normally ship in 7 to 14 days.
Secure Shopping - Pizazz-Ware.com uses PayPal to ensure an
easy and secure ordering environment. All credit card transactions
are transmitted via a SECURE SERVER to insure the safe, on-line,
exchange of information.
Shipping Policy – We send all customer shipments by
FedEx Ground delivery or USPS. Note: We do not ship to P.O. Boxes or
APO addresses. Pizazz-ware LLC assumes no
liability if carrier delivers your package to your shipping address
and you do not receive the package for any reason. If you need
priority delivery please contact us with your delivery requirements.
Shipping Charges - Ground delivery shipping
charges are based on the total order value as follows:
$0 - $50
$4.95
$50 - $100 $7.95
$100 - $200 $10.95
$200 - $300 $14.95
$300 +
Contact us for shipping charges
If you require expedited delivery contact us to determine delivery
requirements and charges.
Privacy Policy - We respect your right to privacy.
Pizazz-Ware LLC will not share any of your personal information that
we collect on Pizazz-Ware.com to any outside organization except to
the extent necessary to complete your order or respond to your
requests.
Local State Sales Tax – Pizazz-Ware LLC is located in
Minnesota and we must collect State Sales Tax on purchases made
within the state. During checkout, Sales Tax will be added for
purchases delivered in the state of Minnesota.
Our Return Policy – If, within 30 days from the ship date,
you are not satisfied with the Pizazz-Ware that you purchased from
Pizazz-ware.com, we will gladly issue a refund or exchange for the
same product. Sorry, but no returns on special orders. All returned
merchandise must be sent back in its original container/bag in an
unaltered state. The customer is responsible for postage on returned
items.
- Refunds
for returned product(s) will be issued within 30 days for the
returned product(s) less shipping and handling.
- Same
Product(s) Exchanges for returned product(s) will shipped at
no charge to the customer
Instructions for returning your product(s):
1. Send email to returns@pizazz-ware.com
with the following information:
- Your
full name and email address.
- Date
of purchase.
- The
product(s) that you wish to return.
- The
reason for the return.
- Indicate
either return for refund or exchange.
2.
You will receive a return email authorizing the return with shipping
instructions.
3. Carefully repack and ship your product per
instructions.
(Be sure to include a copy of your original
invoice.)
Contact Us - You can use the 'Contact Us' navigation button
on the left to contact us should you have any questions.
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